Whistleblowing System

WBS is an integral part of the Company’s Code of Conduct. WBS can be used by all parties within the Company to report an activity that is considered a violation of the Company’s Code of Conduct or other Company regulations.

Indications of such violations are improper and unethical practices, including cheating, dishonesty, violation of law, improper use of funds, corruption, accepting bribes from suppliers/contractors/customers/other third parties, violation of the Company’s Code of Conduct, abuse of power, sexual harassment and others.

Through the implementation of the WBS system, the Company expects to create a productive working environment, maintain a good reputation and ensure the sustainability of business activities in the long run. The implementation of this WBS is also indicative of clean and healthy GCG.

Through the WBS, the Company guarantees freedom of speech for all parties who submit their reports through the system. The Company guarantees the confidentiality of the party submitting the report, as well as ensures the protection of the whistleblower in connection with concerns associated with loss of employment or other losses. The Company values every report and will investigate all reports submitted through the system.

Whistleblower may contact the Internal Audit Unit via e-mail at whistleblower@dss.co.id or WhatsApp number 0881-1686-386.

The identity and employment status of the whistleblower will be kept confidential, and the report will be directly managed and handled by the Head of Internal Audit Unit by consulting with the President Director. This is conducted to protect the whistleblower from possible retaliatory actions.

The Internal Audit Unit will investigate the reports received to verify the allegation and provide a follow-up recommendation to the President Director for any breach of the Company’s policy (if any).

Material violations of money laundering, anti-bribery, and anti-corruption policies are informed by the Head of the Internal Audit Unit to the Board of Directors and the Board of Commissioners. The Company socialized WBS to all employees by installing banners and posters in the operational area of the Company and its subsidiaries to increase employees’ awareness about the whistleblowing system. [GRI 205-2]

In 2022, the Company through the WBS received a number of complaints related to cases of security reporting, discipline, violation of SOP, and fraud. These cases have been investigated internally in accordance with Company’s Regulations. [GRI 205-3]